50jl Privacy Policy — Your Data, Your Rights

1. Introduction

At 50jl, we recognize that your privacy is important and that you have a right to control how your personal information is collected and used. This Privacy Policy is designed to help you understand:

• What personal data we collect from you when you register an account, use our services, or interact with our platform;
• Why we collect this data and the legal basis for doing so;
• How we use, store, and protect your personal information;
• Who we may share your data with and under what circumstances;
• What rights you have under Philippine data protection law regarding your personal information; and
• How you can exercise those rights, ask questions, or lodge complaints.

This Privacy Policy applies to all users of the 50jl platform, whether accessed via desktop browser, mobile browser, or any future application or interface we may provide. It should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and 50jl.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, 50jl is the "Personal Information Controller" (PIC) responsible for your personal data. This means that 50jl determines the purposes for which and the manner in which your personal data is processed. All questions, requests, or complaints regarding the handling of your personal information should be directed to our Data Protection Officer (contact details are provided in Section 15 of this Policy).

3. Personal Data We Collect

50jl collects and processes the following categories of personal information:

3.1 Identity and Registration Data

• Full Legal Name as it appears on your government-issued ID;
• Date of Birth (to verify you meet the 21+ age requirement under Philippine law);
• Gender (optional, may be collected for demographic analysis and responsible gaming support);
• Government-Issued ID Details including ID type, ID number, and scanned or photographed copies of your ID for KYC (Know Your Customer) verification purposes;
• Proof of Address where required for enhanced account verification.

3.2 Contact Information

• Philippine Mobile Number (with +63 country code) used for account registration, two-factor authentication, and communications;
• Email Address for account notifications, promotional communications (where you have consented), and support correspondence;
• Residential Address where required for payment verification or regulatory compliance.

3.3 Financial and Payment Data

• Payment Method Details including GCash mobile number, PayMaya account details, bank account name and number (for bank transfers), or cryptocurrency wallet addresses (for USDT transactions);
• Transaction History including all deposits, withdrawals, wagers placed, winnings paid, bonus credits issued, and any adjustments made to your account balance;
• Payment Verification Documents such as screenshots of GCash/PayMaya account ownership, bank statements, or other proof-of-payment-method documents required under anti-money laundering regulations.

3.4 Account and Gameplay Data

• Username and Password (passwords are stored in hashed and salted form and are not accessible to 50jl staff);
• Account Preferences including language settings, notification preferences, deposit limits, and responsible gaming tool settings;
• Gameplay Records including games played, bet amounts, outcomes, session duration, and any winnings or losses;
• Bonus and Promotion Participation including which offers you have claimed, wagering progress on active bonuses, and eligibility status for future promotions.

3.5 Technical and Device Data

• IP Address used for security, fraud prevention, geolocation verification, and compliance with regional restrictions;
• Device Information including device type, operating system, browser type and version, and screen resolution;
• Cookies and Tracking Data as described in Section 11 of this Policy;
• Login History including dates, times, and IP addresses of each session for security monitoring.

3.6 Communications and Support Data

• Live Chat Transcripts of any conversations you have with 50jl customer support agents;
• Email and Marketing Preferences where you have opted in to receive promotional communications from 50jl;
• Complaint and Dispute Records including any formal complaints you have submitted and the correspondence relating to their resolution.

4. How We Collect Your Data

50jl collects your personal information through the following channels:

The majority of personal data we hold is provided directly by you during the registration process, when completing KYC verification, when making deposits or withdrawal requests, when contacting our customer support team, and when updating your account settings or preferences.

When you visit and use the 50jl platform, certain technical information is collected automatically by our systems. This includes your IP address, device identifiers, browser configuration, session start and end times, pages visited, games played, and wagering activity. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 11.

In limited circumstances, 50jl may receive personal information about you from third parties. This includes identity verification data from KYC service providers, payment authentication data from payment processors such as GCash, PayMaya, and banking partners, and fraud or risk signals from anti-fraud screening services. All third-party data sources used by 50jl are contractually required to handle data in accordance with applicable Philippine data protection law.

5. Purpose of Data Collection

50jl processes your personal data for the following specific and legitimate purposes:

• Account Registration and Management: To create and maintain your 50jl account, verify your identity, and administer your player profile.
• Age and Identity Verification: To confirm that you are at least 21 years of age as required under Philippine gambling regulations and PAGCOR requirements.
• Service Delivery: To operate the gaming platform, process wagers, record game outcomes, credit winnings, and provide all services described in the 50jl Terms & Conditions.
• Payment Processing: To process your deposits and withdrawal requests via GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and USDT.
• Anti-Money Laundering (AML) Compliance: To meet our obligations under the Philippine Anti-Money Laundering Act (AMLA) and PAGCOR's AML reporting requirements, including customer due diligence and suspicious transaction reporting to the Anti-Money Laundering Council (AMLC).
• Fraud and Security: To detect, investigate, and prevent fraudulent transactions, account compromise, bonus abuse, and other prohibited activities.
• Responsible Gaming: To monitor player behaviour for signs of problem gambling, enforce account-level limits and self-exclusion orders, and comply with responsible gaming obligations.
• Customer Support: To respond to your inquiries, resolve complaints, and provide technical assistance.
• Marketing Communications: Where you have given explicit consent, to send you promotional offers, bonus notifications, and news about 50jl. You may withdraw this consent at any time through your account settings.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws, PAGCOR requirements, National Privacy Commission obligations, and any court or regulatory orders.
• Platform Improvement: To analyse aggregate, anonymised usage data to improve the 50jl platform, game catalogue, and user experience.

6. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 50jl processes your personal data on the following legal grounds:

Processing is necessary for the performance of the contract between you and 50jl (as set out in our Terms & Conditions). This covers registration, account management, game play, payment processing, and customer support.

Processing is required to comply with 50jl's legal and regulatory obligations under Philippine law, including age verification requirements, AML/CTF compliance obligations, PAGCOR reporting requirements, and tax record-keeping obligations.

Processing is necessary for the legitimate interests of 50jl in operating a safe, secure, and commercially viable gaming platform — including fraud detection, security monitoring, platform optimisation, and responsible gaming monitoring — where these interests are not overridden by your rights and freedoms.

For processing activities that are not required by contract or law — particularly the sending of marketing communications and the use of non-essential cookies — 50jl relies on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing and Disclosure

50jl does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data in the following strictly limited circumstances:

We share necessary personal data with trusted third-party service providers who assist us in operating the 50jl platform, including payment processors (GCash, PayMaya, banking partners), identity verification and KYC service providers, fraud screening and security monitoring services, cloud infrastructure and data hosting providers, customer support technology providers, and email and communications platforms. All service providers are bound by data processing agreements requiring them to handle your data solely as instructed by 50jl and in compliance with the Data Privacy Act.

50jl is required to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where legally mandated. This includes suspicious transaction reports, player identity data requested pursuant to official regulatory enquiries, and routine compliance filings.

50jl will disclose personal data to law enforcement agencies, courts, or other competent Philippine authorities where we are legally required to do so pursuant to a valid court order, warrant, subpoena, or applicable law.

In the event that 50jl undergoes a merger, acquisition, asset sale, or corporate restructuring, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy implications in advance, and your rights under this Policy will be maintained by the new data controller.

50jl may share your data with other third parties where you have given explicit prior consent to such sharing. You may withdraw this consent at any time by contacting our support team.

8. Data Retention

50jl retains your personal data for as long as your account remains active and for as long as necessary to provide you with our services.

Following the closure of your 50jl account — whether at your request or by 50jl — we are required under Philippine law to retain certain categories of your personal data for specified minimum periods:

• Financial and Transaction Records: Minimum of five (5) years following the date of the last transaction, as required under Philippine AML regulations and PAGCOR requirements.
• Identity and KYC Documents: Minimum of five (5) years from account closure.
• Customer Support and Complaint Records: Minimum of two (2) years from the date of the final correspondence.
• Responsible Gaming Records: Self-exclusion records are retained for a minimum of five (5) years to prevent re-registration by excluded individuals.

After the applicable retention period has elapsed and there is no other legal requirement to maintain the data, 50jl will securely delete or anonymise your personal information so that it can no longer be attributed to you.

9. Security Measures

50jl takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction:

• Transport Security: All data transmitted between your device and the 50jl platform is protected using 256-bit SSL/TLS encryption.
• Data Storage Security: Personal data is stored on servers located in secure, access-controlled data centres. Sensitive data such as passwords is stored in hashed and salted form using industry-standard cryptographic algorithms. Payment credentials are tokenised and never stored in plaintext.
• Access Controls: Access to personal data within 50jl is restricted to employees and contractors who have a legitimate need to access it to perform their job functions. All staff with data access undergo regular data privacy training.
• Two-Factor Authentication: 50jl offers two-factor authentication (2FA) for all player accounts and requires it for account-level security changes and large withdrawal requests.
• Security Monitoring: 50jl operates a continuous security monitoring system that detects and responds to unusual account activity, login anomalies, and potential data breaches in real time.
• Penetration Testing: The 50jl platform undergoes regular third-party penetration testing and security audits to identify and remediate vulnerabilities.
• Incident Response: In the event of a personal data breach, 50jl will follow its documented incident response procedure, notify the National Privacy Commission within 72 hours, and inform affected players without undue delay as required under the Data Privacy Act.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 50jl:

You have the right to be informed about the collection, use, and processing of your personal data. This Privacy Policy fulfils that obligation.

You have the right to request a copy of all personal data that 50jl holds about you, together with information about how it is being used and who it has been shared with. Requests can be submitted to our Data Protection Officer.

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections can be made directly through your account settings; others may require verification documents.

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and there is no other legal basis for processing, or where the data has been unlawfully processed. Note that this right is subject to 50jl's legal obligations to retain certain data under Philippine AML and regulatory laws as described in Section 8.

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing activities based on legitimate interests, subject to 50jl's overriding legitimate grounds.

Where technically feasible and where processing is based on consent or contractual necessity, you have the right to request that your personal data be provided to you in a structured, commonly used, and machine-readable format.

If you believe that 50jl has violated your rights under the Data Privacy Act, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines. Details on how to file a complaint are available on the NPC's official website.

11. Cookies and Tracking Technologies

The 50jl platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function, including maintaining your login session, remembering your language preference, and processing game activity. These cannot be disabled without affecting platform functionality.
• Analytics Cookies: Used to collect aggregate, anonymised data about how players use the 50jl platform — which pages are visited most, how long sessions last, and which features are used. This data helps us improve the platform experience.
• Functionality Cookies: Remember your preferences and customisations so that you do not have to re-enter them on each visit, such as preferred display settings, deposit limit reminders, and recently played games.
• Security Cookies: Used to detect fraudulent login attempts, verify device identity, and support the two-factor authentication system.

You can control non-essential cookies through the cookie preference centre accessible in your 50jl account settings. You may also configure your browser to block or delete cookies; however, disabling strictly necessary cookies will affect your ability to use core platform features.

12. Minors and Age Restrictions

The 50jl platform is strictly for persons aged 21 years and above as required by Philippine gambling regulations. 50jl does not knowingly collect personal information from individuals under the age of 21. During registration, all users are required to confirm their age and submit valid government-issued ID for verification.

If 50jl discovers that personal data has been collected from a person under 21 years of age, the relevant account will be immediately closed, all data collected will be securely deleted, and any funds in the account will be handled in accordance with applicable law and PAGCOR guidelines. If you believe a minor has registered an account on the 50jl platform, please contact our support team immediately so that the account can be investigated and closed.

13. International Data Transfers

Where 50jl transfers personal data outside of the Philippines — for example, to cloud infrastructure providers or technology partners with servers in other countries — such transfers are carried out in compliance with the requirements of the Philippine Data Privacy Act of 2012. Specifically, international transfers are only made to countries or organisations that provide an adequate level of protection for personal data, or where appropriate safeguards such as contractual data transfer clauses are in place.

50jl will not transfer your personal data to countries whose data protection standards do not meet the requirements of Philippine data protection law without first implementing appropriate safeguards and, where required, obtaining your prior consent.

14. Updates to This Privacy Policy

50jl reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or PAGCOR and National Privacy Commission requirements. When we make material changes to this Policy, we will notify you by posting a prominent notice on the 50jl platform and, where we hold a valid email address for you, by sending an email notification prior to the changes taking effect.

The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of the 50jl platform following the effective date of a revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms. If you do not agree with any changes, you should discontinue use of the platform and may request account closure.

15. Contact, DPO, and Complaints

50jl has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions about this Policy, wish to exercise your data subject rights, or have a complaint about how your personal data has been handled, you may contact the 50jl DPO through the following channels:

• Live Chat: Available 24/7 within the 50jl platform. Ask to be connected with the Data Protection team.
• Email: [email protected] — please include "Data Privacy Request" in the subject line of your message.
• Response Time: All verified data subject requests will be responded to within fifteen (15) business days.

If you are not satisfied with the response you receive from 50jl regarding a data privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available through official Philippine government channels.